Fay Dark Hairclip
We ship all ruru. studios orders from Zurich, Switzerland by Swiss Priority Post. Orders above 100 CHF are insured.
Delivery time: 2 - 3 working days.
Yes - this is possible! We totally understand you, sometimes something just doesn't work for you and you want a refund. Don't worry! As long as the item is still in its original condition and if you return it within 14 days of receiving it, we accept returns. Please find more information here.
Frequently Asked Questions
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Shipping destinations:
- We ship only in Switzerland and Liechtenstein.
Shipping times:
- Local orders take max. 2 business days to be delivered to you and we ship within 1 - 3 business days.
Shipping cost:
- All orders from Switzerland and Liechtenstein are shipped free of charge.
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Our store is located in Switzerland which is why the price at check out will always be displayed in Swiss Francs (CHF). However, you will be debt in your local currency if order from outside Switzerland. Please be aware that we only ship in Switzerland.
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You can select your preferred payment method at checkout.
- We accept secure payments for both local & international customers via TWINT, Credit Cards, Debit Cards, Paypal and Payment by invoice (MF Group).
Note that additional exchange fee may apply if your currency is other than Swiss Francs.
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Your 100% satisfaction is important for us. Please check out our Return & Refund Policies here: Return & Refund Policy.
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Please contact us by email: info(at)ruru-studios.com or chat with us here in our Online Shop.
We are looking forward to assist you 😊